COVID-19 Policy

Last updated: August 9, 2021

1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY

This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!

2. SAFETY MEASURES TO KEEP EVERYONE SAFE

  • We are now allowing clients inside the hospital with 1 client per pet appointment allowed in the exam room.
  • Masks are optional. Our team members will wear masks upon request.
  • All exam rooms will be disinfected between each appointment.
  • Continue the use of credit cards as the preferred payment method. Cash will be accepted if necessary.

3. CANCELLATION POLICY

Clients must confirm their appointments 24 hours before their scheduled time slot at the latest. We will cancel appointments of clients who do not confirm and give them to waitlisted patients.

4. ZERO TOLERANCE AGAINST ABUSE

We reserve the right to refuse service to clients who verbally, emotionally, or physically harm any of our teammates.

Thank you for your patience and understanding and we look forward to seeing you and your furry family again!

The dedicated team at Acadia Veterinary Hospital