As part of our due diligence, we have decided to temporarily close until further notice. During this time, Online Consultations are now available! Bilingual service is also offered. If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

506.384.4838

Parasite Prevention

While keeping our clients and teams protected

Dear Valued Clients,

Due to the close public contact that our work requires, we have taken necessary measures to protect our clients and our staff, and work hard to ensure we can continue to provide excellent care for our patients. As part of our due diligence, we have decided to temporarily close until further notice. However, we continue to partner with Moncton Animal Hospital to ensure our clients and patients have veterinary support.

With that said, the arrival of warmer weather means the arrival of ticks, fleas and/or heartworm. To help your furry family member remain free of these unwelcome guests, let’s get them protected!

Although our community is faced with an unprecedented situation, our team at Acadia Veterinary Hospital has taken additional measures to protect you and our team while providing the necessary care and prevention treatment for your pet.

We are offering a new Parasite Prevention Plan for Pets – a plan designed to provide your pet with parasite prevention while practicing physical distancing during these challenging times.

Check out which of these three options is best for you and your pet.

Option 1: Prevention Medication Pick Up or Home Delivery

When to pick this option: “My pet is healthy and I want to ensure it stays that way.”

This option is best for: Clients whose pets have visited our hospital in the last 12 months.

  1. Call Moncton Animal Hospital at 506.857.4271 or send an email to info@monctonanimal.com to provide updates or changes to your pet’s health.
  2. Decide on the best method to receive the medication – home delivery or hospital pick up*.
  3. Receive or pick up medication for your pet. Instructions will be provided on how you can administer the medication.

*For home delivery, shipping charges will apply.

All pick ups at our hospital are “no-contact.” When you arrive, remain in your vehicle and call us so we can bring the medication to you.

Option 2: Prevention Medication with a Telemedicine Check-Up

During this time, a veterinarian from the Acadia Veterinary Hospital
is available for online consultations!

When to pick this option: “My pet is generally healthy, but I have a few concerns.”

This option is best for: Clients whose pet would benefit from a virtual check-up with a veterinarian, or if your pet has not been to our hospital in over 12 months.

  1. Click on the Online Consultation button. Follow the steps to create an account or to log in.
  2. Book a consultation via phone or video
  3. The veterinarian will connect with you to discuss your pet’s health. You will receive a prescription for seasonal medication to be picked up or shipped directly to your home*. The doctor will also discuss any additional recommendations related to your pet’s health (including a contactless visit if necessary).
  4. Receive or pick up medication for your pet. Instructions will be provided on how you can administer the medication.

*For home delivery, shipping charges will apply.

All pick-ups at our hospital are “no-contact.” When you arrive, remain in your vehicle and call us so we can bring the medication to you.

Option 3: Prevention Medication with Contactless Hospital Visit

When to pick this option: “My pet has health challenges.”

This option is best for: Clients whose pet is on regular medication, has existing conditions (weight loss, chronic issues, or medications), and/or has had a noticeable change in health, and may require an examination from our veterinarian.

  1. Call Moncton Animal Hospital at 506.857.4271 or send an email to info@monctonanimal.com to discuss your pet’s health and to book an appointment.
  2. When you arrive at Moncton Animal Hospital, remain in your vehicle and call them. They will provide directions on a contactless method to transfer your pet to us for their visit. Only your pet enters the hospital while you remain in your vehicle.
  3. The veterinarian will connect with you via phone or video during or post-exam. The doctor will discuss any additional testing that is recommended based on diagnosis.
  4. One of our staff members will bring the seasonal prevention medication (and any other medication) to you outside the hospital along with your pet.
  5. We will discuss treatment and take payment over the phone (or bring the credit and debit card machine to you, where applicable).

For your parasite prevention inquiries, please contact Moncton Animal Hospital at 506.857.4271 or send an email to info@monctonanimal.com. Due to higher than normal call volume, they may not be able to answer the phone right away. Please leave a message or send an email and they will get back to you as soon as possible.

Our regular methods may have changed, but our goal remains the same – to ensure our furry friends continue to stay healthy and protected so you can enjoy their snuggles all year long.

For updates, please follow our social media platforms. Once this situation passes, we will let everyone know as soon as our doors are open and start scheduling appointments for all of your pet care needs.

Thank you in advance for your understanding and we hope that you, your family and pets all stay healthy and safe.

Sincerely,
Your dedicated team at Acadia Veterinary Hospital

Blog

Back to School Separation Anxiety

It’s time to go back to school! That means the kids are now out of the house, the days get shorter, and the house gets quieter.

Read More
See All Articles

Update: March 31, 2020

Although our location is still temporary closed, we are happy to announce that Online consultations are now available! Bilingual service is offered. If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.


COVID-19: Additional measures we are taking effective March 27, 2020

To our valued Acadia Veterinary Hospital clients:

We are all aware of the concerns and rapidly changing situation with COVID-19. Due to the close public contact that our work requires, we have taken necessary measures to protect our clients and our staff, and work hard to ensure we can continue to provide excellent care for our patients. As part of our due diligence, we have decided to temporarily close until further notice.

We understand this is a difficult time for not just our community, but the world around us. We have been in contact with local hospitals to ensure your pets can continue to receive the care they need.

For non-urgent cases, please call 506.857.4271 or visit Moncton Animal Hospital located at 771 Mountain Road, Moncton, NB.

For emergencies, please call 506.387.4015 or visit Riverview Animal Hospital located at 550 Pine Glen Road, Riverview, NB.

Once this situation passes, we will let everyone know as soon as our doors are open and start scheduling appointments for all of your pet care needs.

Thank you in advance for your understanding and we hope that you, your family and pets all stay healthy and safe.

The dedicated team at Acadia Veterinary Hospital